Return and Refunds
We offer refunds only for defective products or incorrect items. To request a refund, please email us at hey@coolkidsproject.com within 3 days of receiving your package. Include your order number, proof of purchase, details of the issue, and a photo of the defective or incorrect item.
Please Note: We do not accept returns or exchanges for purchases made outside of our website, coolkidsproject.com.
Non-Returnable Items: Digital products are not eligible for returns or refunds.
Contact Us: For questions or assistance, please contact us at hey@coolkidsproject.com or message us on our Facebook page. We’re here to help!